Case study

Structured Analysis for Intelligence​

Developing human-centered cognitive aids


While structured analytic techniques in the intelligence community have received mixed reviews, there are demonstrated advantages to helping analysts brainstorm and reason through complex problem sets with flexible software tools built for purpose. This challenge was about designing such tools to enhance – not hinder – the analytic process.


We supported smart software development teams from General Dynamics in developing a series of tools to support structured brainstorming, indicator analysis, and risk management. Our contributions included interface design, usability testing, and instructional resources.


Our tools remain in use today in the U.S. Intelligence Community.

What we know DOESN’T work for analysis

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