We’re pretty prolific when it comes to our published research, perspectives, and solutions around a number of topics—check out summaries and links below.
| There is a need to create Knowledge Cities | PDF |
| The case for Naturalistic Decision Making-based Expertise Management | PDF |
| Identifying and studying franchise experts can contribute to the design of intelligent systems | PDF |
| Strategies for preserving and sharing hard-earned expertise | PDF |
| Combinations of methods for eliciting knowledge that is critical to the organization | PDF |
| Practical advice for mitigating circumstances special to working with senior experts | PDF |
| Easing the technology transfer process of retiring experts | PDF |
| Knowledge Management is perfectly positioned to respond to the challenge of innovation | PDF |
| The right way to maintain expertise in healthcare | LINK |
Shows how Concept Mapping can be used to develop viable solutions to a virtually unlimited number of real-world problems | BOOK
| Proposes employing Concept Mapping as a new, structured usability inspection method | PDF |
| Provided an engineering team with a Human-Centered Design of interfaces for interacting with an autonomous air vehicle | PDF |
| Framework to generate predictions about where and how a system will enhance or hinder cognitive performance | PDF |
| Virtual collaboration environment to support a crisis response community of interest and crisis action planning | PDF |
| Coping with complexity in intelligence analysis | PDF |
| Supporting the landing of a full-scale rotary-wing aircraft with minimal human supervision | PDF |
| Exploring the macrocognitive work undertaken at a major healthcare network | PDF |
| How many of the technological and conceptual recommendations for change in the Intelligence Community are barriers to sensemaking | PDF |
| Demonstrating close integration of Cognitive Task Analysis and design thinking, and designing for an “envisioned world” | PDF |
| Designing human-system interfaces to enable interaction with a full-size autonomous helicopter | PDF |
| What makes for a good meaningful diagrams and how they can support the process of intelligence sensemaking | PDF |
| Demonstrating how Concept Maps are more effective than PowerPoint and the preferred format for complex information presentation | PDF |
| Following a User-Centered Design approach to implement and assess Clinical Decision Support User Interactions | PDF |
| Considering the assumptions underlying our modern conception of design in light of the principles of Human-Centered Computing | PDF |
| Analyzing qualitative findings about Clinical Decision Support Systems in healthcare | LINK |
| Comment on “Retrieval Practice Produces More Learning than Elaborative Studying with Concept Mapping” | URL |
| How methods for accelerating the achievement of extraordinary expertise might be taken to entirely new levels | PDF |
| On Sero!, our concept mapping-based learning assessment platform | LINK |
| Developed Concept Map-based assessment items to test for the training impact of a learning experience | PDF |
| Developed an electronic decision game to demonstrate how to learn from the findings of Cognitive Task Analysis | PDF |
| Howplaying a Concept Map-based game might improve adaptive reasoning skills | PDF |
| Forthcoming chapter in The Oxford Handbook of Expertise | BOOK CHAPTER |
| Eliciting and representing the knowledge of experts in The Cambridge Handbook of Expertise and Expert Performance, 2nd Edition | BOOK CHAPTER |
| Bridging a glaring gap in Naturalistic Decision Making: motivation | PDF |
| How context and content affect handoffs | PDF |
| Merging of the Wagon Wheel Method with Concept Mapping to enhance the study of team dynamics and performance | PDF |
| The concept of macrocognition is a way of describing cognitive work as it naturally occurs | PDF |
| Examining sensemaking from various perspectives to separate things that are doable from things that seem more like pie-in-the-sky | PDF |
| The Data/Frame Theory of Sensemaking posits a closed-loop transition sequence between mental model formation and mental simulation | PDF |
| The naturalistic perspective serves as common ground for the Naturalistic Decision Making community and deals effectively with criticisms | PDF |
| Intelligence analysis as a form of critical thinking and what makes it difficult | PDF |
| Concept Mapping to support the analysis of qualitative data | PDF |
