We’re pretty prolific when it comes to our published research, perspectives, and solutions around a number of topics—check out summaries and links below.

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There is a need to create Knowledge Cities | PDF
The case for Naturalistic Decision Making-based Expertise Management | PDF
Identifying and studying franchise experts can contribute to the design of intelligent systems | PDF
Strategies for preserving and sharing hard-earned expertise | PDF
Combinations of methods for eliciting knowledge that is critical to the organization | PDF
Practical advice for mitigating circumstances special to working with senior experts | PDF
Easing the technology transfer process of retiring experts | PDF
Knowledge Management is perfectly positioned to respond to the challenge of innovation | PDF
The right way to maintain expertise in healthcare | LINK

Shows how Concept Mapping can be used to develop viable solutions to a virtually unlimited number of real-world problems | BOOK

Proposes employing Concept Mapping as a new, structured usability inspection method | PDF
Provided an engineering team with a Human-Centered Design of interfaces for interacting with an autonomous air vehicle | PDF
Framework to generate predictions about where and how a system will enhance or hinder cognitive performance | PDF
Virtual collaboration environment to support a crisis response community of interest and crisis action planning | PDF
Coping with complexity in intelligence analysis | PDF
Supporting the landing of a full-scale rotary-wing aircraft with minimal human supervision | PDF
Exploring the macrocognitive work undertaken at a major healthcare network | PDF
How many of the technological and conceptual recommendations for change in the Intelligence Community are barriers to sensemaking | PDF
Demonstrating close integration of Cognitive Task Analysis and design thinking, and designing for an “envisioned world” | PDF
Designing human-system interfaces to enable interaction with a full-size autonomous helicopter | PDF
What makes for a good meaningful diagrams and how they can support the process of intelligence sensemaking | PDF
Demonstrating how Concept Maps are more effective than PowerPoint and the preferred format for complex information presentation | PDF
Following a User-Centered Design approach to implement and assess Clinical Decision Support User Interactions | PDF
Considering the assumptions underlying our modern conception of design in light of the principles of Human-Centered Computing | PDF
Analyzing qualitative findings about Clinical Decision Support Systems in healthcare | LINK
Comment on “Retrieval Practice Produces More Learning than Elaborative Studying with Concept Mapping” | URL
How methods for accelerating the achievement of extraordinary expertise might be taken to entirely new levels | PDF
On Sero!, our concept mapping-based learning assessment platform | LINK
Developed Concept Map-based assessment items to test for the training impact of a learning experience | PDF
Developed an electronic decision game to demonstrate how to learn from the findings of Cognitive Task Analysis | PDF
Howplaying a Concept Map-based game might improve adaptive reasoning skills | PDF
Forthcoming chapter in The Oxford Handbook of Expertise | BOOK CHAPTER
Eliciting and representing the knowledge of experts in The Cambridge Handbook of Expertise and Expert Performance, 2nd Edition | BOOK CHAPTER
Bridging a glaring gap in Naturalistic Decision Making: motivation | PDF
How context and content affect handoffs | PDF
Merging of the Wagon Wheel Method with Concept Mapping to enhance the study of team dynamics and performance | PDF
The concept of macrocognition is a way of describing cognitive work as it naturally occurs | PDF
Examining sensemaking from various perspectives to separate things that are doable from things that seem more like pie-in-the-sky | PDF
The Data/Frame Theory of Sensemaking posits a closed-loop transition sequence between mental model formation and mental simulation | PDF
The naturalistic perspective serves as common ground for the Naturalistic Decision Making community and deals effectively with criticisms | PDF
Intelligence analysis as a form of critical thinking and what makes it difficult | PDF
Concept Mapping to support the analysis of qualitative data | PDF