This is how we do it

We know how experts think, how they work, and how they succeed. This insight enables us to quickly hone in on how experts operate in their unique domains, in turn providing the keys that accelerate the achievement of expertise in others.

Knowledge elicitation is the practice of drawing expertise out of people. Through a combination of trusted interviewing structures, targeted questions, and flexible representations, we can help experts articulate what they know and how they apply it. Our leadership in knowledge elicitation includes publications in preeminent handbooks and our book, Applied Concept Mapping: Capturing, Analyzing, and Organizing Knowledge.

Organizations turn to us when they need to know their experts more deeply. And when they want to develop their own capabilities for understanding expertise. Through consulting, training and coaching, we help organizations gain an appreciation for the expertise that glues their operations together.

Take a look at our Publications to get smarter about knowledge elicitation. Then contact us today to talk about how we can bring these methods to bear on your challenges with expertise.